FlipFlop Leos Gymnastics Leotards
My goal is to have the best customer service on the internet –
I already have the best customers!
Please contact me within 14 days at firstname.lastname@example.org
to arrange for an exchange or refund.
🎅Leotards purchased during some sale or low price events cannot be returned or exchanged.
I am more flexible with deadlines for exchanges for Christmas gifts but contact must be made by Jan. 10 for holiday returns.
Christmas prints cannot be returned or exchanged after Dec. 1.🎅
LEOTARDS EXPOSED TO SMOKE ARE NEVER RETURNABLE.
LEOTARDS MARKED AS "CLEARANCE" ARE NOT RETURNABLE OF EXCHANGEABLE.
Certain specified and advertised sale events may disallow returns or exchanges.
$4 shipping fee (cash preferred). May be more for multiple leotards.
$4 restocking/shipping fee will be deducted from each leotard refund.
I provide free shipping for domestic orders,
but shipping rates are constantly on the rise.
I cannot maintain my great leotard prices, ship for free and then also provide free exchanges or full refunds.
Of course, this does not apply if I have made a mistake.
Please do not return a leotard before we have communicated.
1. I will ask you for an accurate, updated girth measurement for all exchanges. Most fit issues are simply because of wrong size and the girth measurement gets the perfect fit 99.9% of the time. Sizes are close together. The next size up or down might not be right either. It will speed up the process if you enclose a note with your return about what we have agreed on. If you email me the tracking number on the return, I will go ahead and ship the exchange without waiting to get the return back.
2. Domestic exchanges for any reason other than a defect incur a $4 shipping fee (multiple items may be more). Please understand that your initial domestic purchase was shipped free. I cannot ship exchanges free and maintain my low leotard prices. Please ask about international exchange fees. Likewise, refunds except for a defect in workmanship or fabric, are issued minus the $4 restocking/shipping fee.
3. If I can’t exchange for a duplicate style I will be glad to work with you to select an alternative leotard.
The buyer is responsible for any difference for a higher priced item.
4. Free repairs and shipping for defect in workmanship within 14 days of purchase. An accurate girth measurement is required for all repairs.
If a seam or top-stitching pops because the leotard is too small, that is not a defect in workmanship.
. Leotard Care and Washing Instructions
All fabric is washed and tumble dried before leotard is made. I always recommend washing leotards inside out in a gentle, cold water cycle. I consider them dryer safe. Hologram and foiled fabrics have already been tumble dried prior to sewing, but I recommend hanging them to dry. Sometimes hologram fabrics can stick to themselves in a very hot dryer. Other clothing or fabrics in a wash load can sand or rub off metallics, glitter, and foils. Foils should be dried outside of direct sunlight which might fade them. Please remember that anything with Velcro in your washer or dryer will seek out leotards, stick to them, and leave picked spots! Any special or specific washing/drying instructions will be included on each individual listing.