FlipFlop Leos Gymnastics Leotards

My goal is to have the best customer service on the internet –
I already have the best customers!
 
Email within me 7 days at [email protected]
for an exchange or refund. Returns must be mailed within 14 days.
(I offer more flexibility at Christmas, but require contact by Jan. 5 for returns or exchanges.)
 
 
LEOTARDS EXPOSED TO SMOKE ARE NEVER RETURNABLE.
 
EXCHANGE FEE: $4 (cash enclosed with return)
 Multiple items will be more.
REFUNDS: Less 15% restocking fee.
Buyer pays shipping for returns.
 
Please email before returning any purchase.
[email protected].
 
 
 

1. I will ask for your gymnast’s girth measurement to exchange for fit. The girth measurement gets the perfect fit 99.9% of time.

https://www.flipflopgymnasticsleotards.com/flipflop-leos-size-chart-how-to-measure.html#/

1. It will speed up the process if you include your package invoice with a note about what we have agreed on with your return.
2. The tag must be attached and leotard in new, unworn condition. Try-on is fine.
3. There is a $4 shipping/exchange fee (multiple items will be more) for domestic orders.  Please understand that your initial domestic purchase was shipped free. I cannot ship exchanges free and maintain my low leotard prices.  Please ask about international exchange costs.
4.  If I can’t exchange for a duplicate leotard, I will be glad to work with you to select an alternative.  The buyer is responsible for any difference for a higher priced item. If you bought your leotard during a coupon or sale event, the price may have gone back to the list price.
5. Leotards marked “clearance” or “closeout” cannot be returned or exchanged.  Special sales, coupon events, or markdowns may specifically disallow returns or refunds. Sale promotions and your package invoice will give details.
6. Free repairs and shipping for defect in workmanship within 14 days of purchase.  An accurate girth measurement is required for all repairs.  If a stitching pops because the leotard is too small, that is not a defect in workmanship. 

 
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 Leotard Care and Washing Instructions
All fabric is washed and tumble dried before leotard is made.  I always recommend washing leotards inside out in a gentle, cold water cycle.  I consider them dryer safe.  Hologram and foiled fabrics have already been tumble dried prior to sewing, but I recommend hanging them to dry.  Sometimes hologram fabrics can stick to themselves in a very hot dryer and foils can “rub off”. Foils should be dried outside of direct sunlight which might fade them.  Please remember that anything with Velcro in your washer or dryer will seek out leotards,
stick to them, and leave picked spots!
Any special or specific washing/drying instructions will be included on each individual listing.